Postage Fees & Charges
Melmel charges only RM7 per purchase for a single consignee for Peninsular Malaysia and RM12 for East Malaysia (Sabah and Sarawak). Melmel will then bear the balance of the shipping fees, 35% petrol and shipping fee surcharge by the government.
West Malaysia – Purchase more than 2 items in a single order.
East Malaysia – Purchase more than RM150 (*Excludes GST) in a single order.
Currently we only available to ship to Peninsular Malaysia, Sabah and Sarawak.
All addresses are unable to make any adjustment once already in processing. (unless special case)
We try our best to prepare your orders and send them out as soon as we can but orders can only be shipped during working days and hours. We hope our beloved customers might note that MELMEL does not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we’re on your side and will help in any way we can.
Office Hours are from Monday to Friday, excluding Public Holidays.
During Promotion Periods
During peak periods, there may be some delay in shipping. Please bear with us as we could not fulfil the usual next day delivery promise due to large volume of orders, transaction and availability issues.
For more details or inquiries on shipping issues,
Please contact us at: firstname.lastname@example.org